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How do you
cut the material? |
| Because there are
a lot of variables in cutting plastics it is always
best to contact your A&C sales representative
for step by step instructions. |
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How do you
remove scratches? |
| The general rule with
plastic is that if you can feel the scratch with your
fingernail, it is probably too deep to remove with
polishes. Removing scratches from plastics is similar
to removing scratches from most other materials. You
can use a compound with a cloth or a buffing wheel.
Just ask for details. |
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What do you
use to polish or clean the material? |
| A&C Plastics offers
numerous cleaners and polishing products which are
designed to be safe for use on most plastic substrates
(some household cleaners contain solvents which may
harm certain materials). Please contact our representative
for details on which products to use. |
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How do you
glue material? |
| Generally, plastic
sheet requires solvent to cement itself together.
Not all materials use the same adhesives to bond to
each other or dissimilar substrates. For specific
information on the material you need to adhere and
which solvent to use, contact your sales professional
at A&C Plastics. |
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What is A&C
Plastics' Freight Policy? |
A&C Plastics ships FOB Houston, TX or FOB Colorado Springs, CO - Freight Collect unless otherwise stated prior to shipment.
NOTICE
TO CONSIGNEE-OUR CUSTOMER
DAMAGE OR SHORTAGE POLICY |
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| DAMAGE: |
If
material sustains damage in transit, please
be sure to get carriers written admission
of damage from the driver. If damage is discovered
after the driver has left, please request
an inspection by the carrier's agent within
the legal limit. Responsibility for safe delivery
passes to the carrier when material leaves
our dock. Material was delivered to carrier
in good condition. The cartons are designed
to insure the best possible protection and
are packed with great care by experienced
personnel. |
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| SHORTAGE: |
Please
be sure to count the number of skids, cartons
or sheets and check packing list immediately.
Secure a shortage notion if number of items
is less than shown on carrier's freight bill. |
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| CLAIMS: |
We
are willing to assist you in any way we can
in collecting your claims for loss or damage,
but the claim must be filed by you, the consignee.
We have given title to the material to the
carrier and cannot file a claim. |
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| RETURNS: |
Material
may not be returned without proper authorization
from A&C Plastic Products, Inc. Please
DO NOT REFUSE A SHIPMENT
because of damage, suspected damage or shortages.
Document the problem on shipping invoic e
as discussed earlier, contact us at your earliest
convenience and we will resolve the situation. |
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What is A&C
Plastics' Houston Delivery Policy? |
A&C Plastics
offers free delivery in the Metro*-Houston area as
long as the order is over $300.00. A minimum delivery
charge may apply to orders less than $300.00 or require
special handling or delivery instructions. Ask your
sales representative for details.
*Metro
is defined as any area enclosed the the Sam Houston
Tollway area. |
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How much do
I have to order to get my freight pre-paid? |
| Most shipments are
shipped freight-collect, however, A&C Plastics
does offer a freight paid price on our material. However,
due to the multitude of sheet sizes, weights, and
various other criteria, it is impossible to select
a specific dollar amount to determine free freight.
Please check with your sales representative to determine
what that dollar amount is when ordering. |
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Are there
any hidden or additional packaging charges? |
| There are never any
additional hidden charges when you place an order.
If your shipment requires any additional packaging
or handling charges, you will be notified at the time
you place your order. |
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How do you
ship your material? (on a pallet, standing up, etc.) |
| For the most part,
A&C likes to custom package every single shipment
in cardboard containers. This allows us to "stand-up"
the shipment when possible to minimize damage to the
material, shipping larger sizes and minimizing freight
cost, where possible. If you require any special packaging
or require your shipment to ship flat on a pallet,
please notify your sales representative and they will
notify you of any specifics regarding this method. |
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Do you sell
to individuals? |
| A&C Plastics has
a reputation of being the "Distributor's Distributor".
This is due to the fact that we typically stock colors
and sizes most "full-line" plastic distributors don't.
We will sell to the end-user when asked. However,
because we sell an industrial, non-finished product,
it is strongly recommended that you seek the advice
of a plastic representative before placing your order
to assure there are no special or specific handling
techniques you are not familiar with. |
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Do you offer
cutting or fabrication? |
| Yes. A&C Plastics
offers a multitude of cutting and fabricating services
from close-tolerance cutting to turn-key fabricated
displays. Please contact your representative for details. |
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Do you have
a price list? |
| A&C buys from
a multitude of manufacturers in and outside the United
States of America. Because our products are manufactured
with petroleum based products, resin cost (the key
component to manufacturing plastic sheet) tends to
be somewhat unstable. Because of this, it is very
difficult to print a price list for any extended period
of time. In addition, our product line is quite extensive
and tends to be very price sensitive and competitive
by nature, therefore, making a price list virtually
useless. If you require any special pricing or specific
quotes, please contact our representatives and we
will be happy to design a quote specific to you and
your company. |
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Are you a
manufacturer? |
| A&C does not manufacture
any raw materials such as sheet goods. We do have
the capability to reconfigure the material into a
finished part by various fabricating techniques. |
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